What information do you need?
Many analysis functions in Canopy are very insightful, especially topics like historical returns, performance of strategies or attribution of net value moves over certain time periods. Please see below for the types of statements we require for initial and ongoing uploading of data.
Initial Statement Upload (Assuming account inception on 1 Jan 2019)
Month-end holdings summary for the month preceding account inception (If account inception is 1 Jan 2019, please provide holdings summary as of 31 Dec 2018)
Transactions details from day of account inception (from 1 Jan 2019)
Current account transactions from day of account inception (from 1 Jan 2019)
Note: If you would like all Canopy historical month-end market values to match the statements exactly, we would require month-end holdings summary for every month since account inception.
Ongoing Statement Upload
Month-end holdings summary
Monthly transactions details
Monthly Current account transactions
Note: We have found that some “interim statements”, “summary reports” or “trade confirmations” are unreliable across level of information, level of detail and accuracy of information. For that reason, we seek your help to obtain “official month-end statements”.
Acceptable File Formats
Original electronic PDF (searchable text)
We do not accept scanned paper statements as we find that using Optical Character Recognition (OCR) leads to data errors.
Send us your Statements (Upload or Email)
Upload from your Canopy account. Click here for step-by-step guide.
Email us your statements (for general clients: connect@canopy.cloud or your Account Manager's email address.
For bank clients, please email to the respective support email address provided to you.) Upon receiving your statements, we will send you a confirmation email. Subsequent statement processing generally takes 3-5 business days.
Password Protected PDF Statements
If you send us a PDF statement which is password protected, please provide us with the password. Alternatively, you may remove the restriction on your own.
To remove a PDF password, please follow these steps:
Open your PDF Statement with Adobe Acrobat Reader and enter the password
Go to File > Print... > Choose printer 'Microsoft Print to PDF' > Print > Save
